Returns and Refunds

All purchases of plans are final and non-refundable. The nature of architectural plans is such that once they are disclosed, they cannot be returned in the original condition due to the potential for reproduction or unauthorized use. Thus, to protect the intellectual property rights of our designers and ensure fairness, refunds are not available. Ensure your selection aligns with your needs and any queries you might have are addressed prior to your purchase.

For any questions, our 24/7 Call Center is available. Additionally, we are here to assist from Monday to Friday, 9 am to 5 pm EST.

Reach out to us at: [email protected]

Shipping Information

Barndominium Design provides various shipping options for physical plan sets:

  • Ground Shipping: Complimentary within the U.S. Typically, plans are delivered in 7-10 business days.
  • Priority Shipping: Fees vary by designer, averaging at about $40. Generally, plans are delivered in 3-4 business days. Note: Delivery dates cannot be guaranteed due to unforeseen circumstances like weather.
  • Express Shipping: The fee is determined by the designer, but usually averages $50. Delivery is typically within 2-3 business days. Note: Unpredictable factors like weather might affect the delivery time.

Digital Plans Delivery: Plans in digital formats (PDF or CAD) are sent via email either as a direct attachment or a download link. Expect a delivery time of 1-2 business days.

Changes To Existing Orders

Should you wish to modify a plan order after the purchase, such as upgrading to CAD files, altering the foundation, or switching the orientation, we’re at your service.

A majority of our designers facilitate upgrades for up to a year from the date of purchase. We can credit the previous sale towards the upgraded order and charge only the difference. However, in certain scenarios, designers may levy an administrative fee to reissue a plan, apart from the upgrade costs. For assistance with an upgrade, email us at: [email protected]

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